Terminating a licence

Certain circumstances may prompt an administrator to want to permanently withdraw an existing licence from the platform. For example, they may wish to replace a publication that was purchased in error, or change the format from PDF to EPUB.

This procedure, known as termination, revokes a licence and makes it inaccessible on the platform.

If the terminated licence was the last active licence for a publication, that publication is also automatically removed from the catalogue and all thematic selections. It is also no longer possible to borrow it.

Some holds may also be cancelled, depending on the number of loans remaining at the time of termination.

There is no way of undoing the termination of a licence.

To terminate a licence:

1. Log in to the platform using your administrator account.

2. Go to the Administration > Titles section.

3. Click on the desired title to open its detail page.

4. Locate the desired licence in the table under the Licences section at the bottom of the title detail page.

5. In the Termination column, to the right of the desired licence, click the Terminate button. Then you will see a confirmation prompt.

6. To confirm the termination you must:

   • Indicate the reason for terminating the licence in the text box entitled Reason for termination.

   • Click the Terminate button.

Licence termination is immediate and irreversible, and entails the following changes:

• the platform displays a message confirming the termination at the top of the screen;

• the displayed status of the licence changes to Terminated;

• the corresponding Terminate button becomes a View button.

Viewing termination information

Even if an terminated licence is no longer active in the platform, its termination information remains accessible to administrators.

To view termination information:

1. Log in to the platform using your administrator account.

2. Go to the Administration > Titles section.

3. Click on the desired title to open its detail page.

4. Locate the desired licence in the table under the Licences section at the bottom of the title detail page.

5. In the Termination column, to the right of the desired licence, click the View button.

A window displays the following information:

• Termination date: the date and time when the licence was terminated.

• User name: the name of the administrator who performed the termination.

• Reason: the reason provided for the termination.